Welcome to PC Techs USA
Our goal is to build lasting relationships with our clients, because we are honest and reliable. If your equipment is running slowly, our experts clean up and streamline its operations. It may be that an upgrade is needed. Maybe newer software is needed, or your equipment may need more memory or a larger hard drive to keep pace with the ever-increasing demands of modern software.
Why Us
Our Services
Our experts will rapidly diagnose the source of the problem. For all makes and models they have the knowledge and equipment to find out what’s wrong with your equipment. Whether it’s a problem with the physical equipment (hardware), or with the software, or both, they have the resources to repair, replace and recover data from any components that are malfunctioning
Quality repair service provided by
an experienced and specialized team
Our Happy Customers
I always know that I'll be treated fairly and the cost will be reasonable. Wouldn't consider going anyplace else and that's what I tell all my friends
"I visited this store and asked for a laptop with specific configurations. They put one together for me and the price was fantastic! They handled my request as fast as they could and with great customer service. I will go back to them to purchase any further computers."
"PC Techs USA brinda un soporte técnico de calidad, excelente en sus precios, recomendado para mantenimiento preventivo y correctivo lo que a equipos de computación se refiere
PC Techs USA have repaired my computer in the past at a very reasonable price. The quality of work was excellent. I would highly recommend them for your computer servcing needs
FAQs
WHY DO YOU HAVE TO TAKE MY COMPUTER TO FIX IT?
While PC Techs USA does offer on-site and remote support services, these are generally used for more routine repairs and check-ups and are charged on an hourly basis. More major services such as virus and malware removals, OS repairs and hardware upgrades require more time and more controlled procedures in controlled environments, including, above all, backup and protection of your computers data. Most off-site repairs are performed at a flat rate cost making the repairs more affordable for the customer and allows us to perform a much more complete and thorough service.
HOW LONG WILL IT TAKE TO REPAIR MY COMPUTER?
Most repairs take 2-3 days to complete. There are situations where the repairs may take longer such as when parts have to be ordered. PC Techs USA strives to only use high quality, often original equipment replacement parts and not use cheap, knock-off, low quality parts that will only fail in a short amount of time. These parts are not always readily available, especially for older computers so it may take some time to source the proper replacement parts.
HOW MUCH WILL IT COST TO REPAIR MY COMPUTER?
This is tough to answer until we have had a chance to fully evaluate the issues you are having with your computer and what it will take to bring it back to full working order. When we schedule our free initial consultation with you, we will take the time to ask you about the problems you are currently experiencing with your computer and what you expect to happen, then make an initial assessment of what needs to be done to make sure your computer performs as you expect it to and present you with an estimate of what the repair cost will be. There are rare times when the final invoice may be slightly higher due to unforeseen issues that surface during repairs, but PC Techs USA will always contact you to authorize the additional charges prior to performing the additional work. Most repairs fall under our standard $129.00 flat rate service fee, plus any additional parts or services required.
WHY SHOULDN'T I JUST BUY A NEW COMPUTER?
Part of the free initial consultation is to determine the best options for you and your computer needs. Sometimes, upgrading to a new computer system is the best option for you, and PC Techs USA will be there to help make that upgrade process the best experience for you.
WILL I LOSE ANY OF MY DOCUMENTS, PICTURES OR OTHER DATA WHEN YOU REPAIR MY COMPUTER?
The protection of your data is the FIRST priority at PC Techs USA. As long as your hard drive and data integrity are still in good shape, PC Techs USA always begins every service with a complete backup of your system and data. If there is a problem with the data on your system, we will notify you of the problem and discuss the options you have going forward.
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